9 days left.Your contract gives you 30 days from the invoice date to dispute. After 30 Aug this becomes unclaimable — we’ll remind you at 3 days and 1 day.
Receiving billed above your contracted rate
Verified · $240.00 · 6 findings, rolled up
“Inbound receiving: $25.00 per pallet received.”
Rate schedule, Schedule A §2.1 — page 3 · confirmed by you on 2 Jun 2026
Across 6 inbound receipts — WRO 640 (14 pallets), 641 (9), 642 (22), 643 (11), 644 (17), 645 (7). Every line is in the dispute package.
What to do
Send this to your account manager. We’ve written it, cited it, and we’ll watch your next invoice to confirm the credit actually lands.
Hi — reviewing our July invoice (INV-90103), the inbound receiving lines are billed at $28.00 per pallet. Our agreed rate under Schedule A §2.1 is $25.00 per pallet.
Across the six receipts on this invoice (WRO 640–645, 80 pallets total) that’s a $240.00 difference. Could you issue a credit memo on the next invoice?
Line detail attached.
If they don’t reply in 14 days we follow up automatically. If they agree, we watch for the credit and tell you when it lands — verified against the invoice line, not against their email.
Storage billed above your contracted rate
Verified · $468.00 · 1 finding
“Storage: $5.00 per bin per month.”
Rate schedule, Schedule A §4.0 — page 3 · confirmed by you on 2 Jun 2026